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“I won’t be able to print my tickets.” Will they allow me entry to the event?

Some organisers allow barcode to be scanned using your mobile phones. Some of them requires the physical ticket. If you…

Are there available tickets at the venue?

Ticketbooth has a Box Office feature where the organiser can process door tickets paid by either cash or card. Sale…

Can I swap my ticket to another schedule?

This is only applicable to events that have multiple sessions / shows. If you cannot make it to the event,…

Do you accept companion card?

Companion Card is a card issued to people with a significant and permanent disability who require attendant care support from…

How can I change my starting village?

If you are starting at Milsons point, unfortunately time slot changes are not allowed. For all other starting villages please…

How do I get out of my payment plan?

Once you have signed up for a payment plan you cannot opt out of it. If you choose to stop…

I want a refund

Unfortunately, all ticket sales through Ticketbooth are final as stated in the Ticketbooth’s Terms and Conditions of sale and there…

Midnight Mafia 2018 Cashless Details

Midnight Mafia will operate a digital currency for the 2018 event to ensure speed of service, increased security and ease…

Sensation Fake Ticket Warning

WARNING: Ticketbooth has identified and cancelled over 30 fake ticket copies this week. Unfortunately the fake sellers are still out there.…

Supremacy 2017

Do I Need To Activate My Tickets If I Purchased Them Online? No, you do not need to activate your…