Frequently Asked Questions

I Didn’t Receive My Tickets

Ticketbooth issues thousands of tickets by email daily but due to a number of reasons they don’t always make it…

I’m receiving an error while trying to purchase tickets ?

There can be a number of reasons why your getting an error during checkout. (browser settings, failed authorisation, gateway problem,…

Help! My tickets got stolen (lost). What do I need to do?

Ticketbooth is one of the most secure ticketing providers in Australia. No need to worry if you lost your ticket…

How do I change the name on my tickets?

1. Visit https://events.ticketbooth.com.au/ 2. Input the email address you used to purchase tickets, and then enter your password. If you…

My Tickets Won’t Print

When your tickets aren’t printing it’s usually due to your computer not having Adobe Acrobat installed, or a very old…

How can I upgrade my ticket?

Ticket sales are final and we do not issue upgrades, unless it has been specifically approved by the event organisers.…